| November, 2005 -- Issue 60 Valeriu S. Popescu, Editor and Publisher The Internet Marketing Profits Center, Inc. Past issues available on newsletter archive ISSN: 1583-4180 phone: +40-232-477900 fax: 1-925-666-2853 email to the editor anytime at: Marketing Online Since 2000 |
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This issue includes: 1) "The Evolution of Affiliate Marketing."2) "Make Money on Your Computer -- Goodbye Daily Commute."3) "Classified Ads."4) "Tell Us What You Think!"
Dominated by search and affiliate programs, online marketing is poised for dramatic change. Marketers are investing more heavily in performance-based marketing and are in search of an integrated approach that allows for a more accurate means to measure success. Today, affiliate marketing has become one of many online strategies -- along with search, portal deals and the like. Discussions with change-oriented industry veterans offer an honest perspective and reveal significant tactical shifts of how and where change will occur and how you can best capitalize on the forces that are already shaping the future. Industry Pulse Check How big is affiliate marketing? Forrester Research rushed to answer the question in 1999 claiming that $10.5 billion in e-commerce sales would pump through affiliates by 2001. Since then, we've not heard a peep regarding size, as affiliate marketing has yet to be clearly defined. The entrance of dozens of privately-held cost-per-acquisition (CPA) networks further complicates understanding. Has the business itself solidified into a full-fledged "industry"? We estimate that roughly $175 million dollars in 2004 fee revenue was captured by the public players in the domestic market with an additional $124 million booked by private ventures. Internet advertising solutions provider ValueClick estimates the global affiliate marketing sector as a half-billion-dollar market. As reflected by various studies by the likes of Forrester Research and Marketing Sherpa, affiliate marketing is alive and well, with marketers rating it the most effective of all online strategies. Yet marketers, ranging from retailers to service-based companies, admit that the sentiment is mostly a hunch based on the strategy's pay-for-performance premise -- one that is increasingly coming under scrutiny by marketers who are concerned with potential pitfalls ranging from fraudulent commissions to duplication of marketing efforts in search engines. The Affiliate and Search Marketing Conundrum Broadly speaking, affiliate marketing has evolved into a practice wherein marketers rely on affiliates for none, some or all of their paid and "natural" search marketing. This typically can result in an agreeable or stressed relationship between affiliates and marketers due to dueling competitive interests. In essence, affiliates have always known what works best. Brand names and trademarks stand front-and-center. Affiliates were first to master and leverage search on behalf of marketers, yet marketers are beginning to take search back. Patrice Colancecco, long-time affiliate manager for catalogers, direct marketing and financial services companies, including Eastwood Company, suggests affiliate marketing has become so search-centric that marketers who maintain a strong search program may not need affiliates. As consumers "surf" less randomly, she says, affiliates use search to net and/or intercept prospective customers, shuttling them on to marketers. Why? She suggests it's easy to get involved in search. "Some affiliates even do their own advertising," she says. "So why would you have them do this when you could do it yourself? Either you consider this suitable outsourcing or you don't know how to do it." Colancecco believes marketers latched on to affiliate marketing in an era "unlike today" plagued by many expensive online advertising options. Today, things are less complex and more affordable. Jeff Nienaber of Celebrate Express, a marketer of celebration products for children, agrees, but suggests that allowing affiliates to leverage search can create hidden costs. "We always suspected that our affiliates were costing us more than originally expected," says Nienaber. "Conducting an audit revealed serious cost in-efficiencies that, once corrected, drove affiliate-related costs down, for the first time, without harming sales." Colancecco suggests affiliates "have a knowledge and expertise that is only obtained by being out there every day, tweaking and testing and analyzing. If you really want to have a great search program, those are the people you should be headhunting. They are doing the job that you should be doing yourself." Know Thy Affiliates Increasingly, affiliate managers are wringing their hands over a variety of problems that revolve around transparency -- knowing who one's affiliates actually are. In a world fraught with trickery ranging from downloaded adware on un-suspecting consumer's computers to affiliates eagerly loading browsers with cookies without legitimate referrals being made (also known as "cookie stuffing"), affiliate managers are always on the lookout. According to leading adware expert Ben Edelman, marketers make a mistake when failing to supervise or investigate their affiliates' use of adware. As stated by Colancecco, when affiliates themselves buy ads they often use pop-ups via adware. When consumers receive unwanted, obtrusive and sometimes destructive ads they become rightly angry at the marketer who funds adware infections on their computers. "Plausible deniability isn't good enough," says Edelman. "Marketers should focus on the risks to their brands when involved with these shady practices." Edelman warns managers not to look the other way when it comes to adware. Working with affiliates using adware may create the illusion of booming sales and/or leads that, when eventually removed from the equation, will be difficult to replace with legitimate sales and/or leads. Similarly, Peter Figueredo, CEO of online performance marketing agency NETexponent, warns that so-called "CPA networks" can be a breeding ground for fraudulent orders or bogus leads. A haven for anonymity, these affiliate network spin-offs operate similar to better-known affiliate networks, yet typically consist of overly aggressive e-mail, adware and/or search marketing affiliates. "Networks and agencies that add value are the only ones that will survive long term," says Figueredo whose company manages affiliate programs. "Networks that add value based on optimization technology, strong publisher relationships, quality marketers and transparent operations, right now may not be raking in the cash and handing out Porsche Boxters, but in the end marketers will recognize fly-by-night networks for what they are." Time for New Rules Like many direct marketers, Lisa Papageras invested in affiliate marketing strictly as a means to acquire new customers on the cheap for the properties she manages, the Hudson, OH-based catalogs Wind and Weather, Art & Artifact, Signals and What on Earth. At the beginning, Papageras found affiliates to be extremely time-consuming and difficult to manage because they need to be monitored and nurtured. "Once we discovered that our goal of new customer acquisition wasn't being met under our desired terms, we attempted to adjust the agreements under which our partnerships worked," Papageras explains. "Unfortunately, our proposed solutions fell upon deaf ears with our affiliate network and we completely withdrew from affiliate marketing." Despite shuttering the program, to her surprise online sales "against total sales" increased by 6 percent versus the same time frame the year prior. Sales across all channels increased by 7 percent in that time frame as well�all without an affiliate program in place. Papageras wants terms and conditions that restrict affiliates in search. Although still a fan of affiliate marketing, she explains, "I would like to continue with a re-defined affiliate program, one that could be conducted under our new rules. Unless our terms can be met in this marketing medium, it is my responsibility to look for other opportunities to find new prospects and customers." The Future: Integrated Performance Marketing Affiliate marketing is increasingly being viewed as a cog in a multi-faceted performance marketing wheel. While marketers first placed affiliate marketing at the center of online marketing, today most view it as a good starting point to test for potential. If affiliation works, more serious relationships involving other performance compensation structures may be in order, such as cost-per-click (CPC). In fact, performance based "hybrid" arrangements are becoming popular, and might include any number of elements rather than just pure "commission" or a "bounty" on a new customer. For example, in cases where affiliates send more existing customers than new customers, the spend becomes retention oriented and, therefore, requires a new financial arrangement. Hybrid payment arrangements provide this flexibility. Most popular examples include paying for "featured merchant" status during a holiday or season. These involve a commission plus a "slotting" fee -- to be placed into the special location. As marketers' needs diversify, companies serving them diversify their offerings. Innovative solutions that assist marketers in this process stand to reap the rewards. While affiliate solutions providers scramble to partner with Web analytics tools, companies such as marketplace management company ChannelAdvisor and online retail merchandising solution provider Mercent, are entering the fray. These companies promise to help marketers bring product data feeds together so as to streamline multi-channel performance marketing partnerships and connect the dots between all marketing initiatives-- ranging from eBay and Yahoo stores to affiliate marketing programs. Dollar for dollar, does your affiliate marketing program truly generate more cost-effective sales than your comparison shopping partners or e-mail programs? Do your print mailings influence affiliate sales? To what degree and how might this knowledge be used to work more cost-consciously with affiliates? These solutions aim to provide such answers in real time and they're catching on. Similarly, Chris Sanderson, AffiliateCluetrain blogger and general manager of AMWSO, a provider of affiliate marketing and Web services, reports that forward-thinking affiliate managers are using tools such as RSS (real simple syndication) to solve "data freshness" problems. "Marketers often receive calls from customers due to shipping and item price differences that occur when affiliates rely on manual data updates rather than automated ones," according to Sanderson. "Presenting affiliates with data that needs manual updates -- be it prices, shipping policies or coupons�is just asking for trouble." RSS offers a means to streamline the distribution process. In improving the accuracy of offers and product descriptors (price, color, images, etc.), affiliates send more visitors that convert to sales. Increasingly, behind the scenes, marketers are demanding more out of their affiliate programs. They're pushing the limits of their technology partners and program managers. In the end, growing pains will be overcome and more efficient marketing strategies will emerge. Performance-focused marketing isn't going away any time soon.
How much time do you have during the course of a month to make money on your computer? Try and think about how much time and money you spend each month simply going to work, and compare that to spending that exact amount of time on your PC earning a part-time income to supplement your income. Most of us work for 40-50 hours a week. Then there is the drive to and from work, and it may surprise you to know that the average person spends another 20 to 40 hours per month simply getting to and from their job. Add in the time it takes to earn the money you need for car or transit expenses, work lunches, clothes�the list goes on and on. Now what if you were to use that computer you have sitting at home for a higher purpose than simply checking email and chatting with your friends? What if you could make money on your computer � maybe even enough to quit commuting to your lousy 9 to 5 job and become a successful dot-com business owner? Well, you can. In fact, anyone who has a computer, an internet connection, and a willingness to become an internet success story can step out of the rat race and really start to enjoy life. Whether you are writing e-books, selling on e-bay, or become an affiliate marketing expert, the internet is waiting for you and your fresh ideas to make a go of it in cyberspace. Writing e-Books -- Share the Secrets of Your Success! The e-book business is booming these days as people are starting to realize how their knowledge can be used to help others and make some money. Do you have a skill or trade that you know about? Of course you do. The truth is that everyone has a hobby, skill, or trade that they know enough about to string together an e-book. Your knowledge that has come from the experiences in your life is worth money to people who don't have that knowledge! Signing on to companies such as ebookcreate.com or 7dayebook.com is a great way to get started. Some e-books are novel lengths, but others are as short as 20 pages! And once you are done writing your book, you can easily promote it and set whatever price you want. Not only will you make money from people excited and ready to pay for your knowledge, but you'll also have the satisfaction of being a published author with real publishing credits. Selling on eBay -- Building a Career off the Highest Bidder In the years since eBay first appeared on the internet, it has quickly become the world's largest garage sale/swap meet/online store. Not only are huge companies now making money by selling on eBay, but individuals and families have realized that they can build a career buying and selling their wares on the internet. In order to really get a handle on the fast paced world of eBay selling, check out companies that specialize in bidding and selling strategies online such as Brandon Dupsky's Insider Secrets of an eBay Millionaire or others. Making a living off eBay can be an exciting and rewarding career because you are literally shopping for a living! Affiliate Programs -- Be your Own Middleman Making money on your computer is quickly becoming synonymous with affiliate marketing. That's because it's easy, creative, and the money you can make online is only limited by your willingness to learn the ropes and stick to it. Affiliate marketing is a term used to describe websites designed to promote products for other people's companies. For example, if you were to set up a website that discussed your favourite Disney movies of all time and your articles had links directing you to a Disney merchandising site so people could by products, you would effectively be an affiliate marketer for Disney. The company with the goods would pay you a set amount of money either for every person you directed to their products or for every person who bought something off the website. Affiliate marketing is a great way to start money coming and keep it coming. By writing articles about things you enjoy, you'll have fun writing up the content for your websites and your writing will be more passionate. Later, as your company grows, you can find a professional writer to do your writing for you to increase your sales and improve the professional look of your articles! Affiliate marketing is an industry, however, and it's important to learn about how the system works if you are going to be successful at it. Places such as http://www.work-at-home-net-guides.com are the perfect place to find downloadable information and e-book training courses to help get you started. Why are you wasting all that time and money going to and from your job? Wouldn't you rather work at home and be your own boss? Maybe it's time to hang up your car keys and work clothes and look at a career as a successful dot.com company. Your family will love the extra time your spending at home with them, and you'll be happy making money on your computer in the comfort of your own home.
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Dear friend, I would love to hear what you think of this issue of The Internet Marketing Profits™ newsletter. And of course, if you have any suggestions for upcoming issues that you'd like to share with me, please send those, too -- just email me right away! And don't forget to check out the previous issues at the Internet Marketing Profits Newsletter Archive. "Stay Hungry. Stay Foolish." Valeriu S. Popescu, Editor and Publisher ^ back to the top of the Internet Marketing Profits Newsletter, issue 60 DID YOU LIKE THIS ISSUE? Please forward it to your friends, co-workers, colleagues and anyone else that you think would like it. Thank you for your continued support! DISCLAIMER: I urge you to exercise due diligence in responding to any advertisement or article posted here or in any other future issue. I do not give business or professional advice in this newsletter and therefore cannot be held responsible for results you get from responding to ads or articles in this newsletter. I urge you to exercise due diligence in all of your online dealings. |